“Starting with customer insights allows technology and CX leaders to focus their innovation efforts on meeting customer needs and expectations.” @smwat offers guidance about the evolving #CIO role in @CIOdive.https://forr.com/3sGwJys
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“Starting with customer insights allows technology and CX leaders to focus their innovation efforts on meeting customer needs and expectations.” @smwat offers guidance about the evolving #CIO role in @CIOdive.https://forr.com/3sGwJys
